Stronger security, smoother processes, and peace of mind: BC Unclaimed upgrades systems

When it comes to unclaimed financial assets, trust and transparency matter. That’s why BC Unclaimed Property Society has rolled out a major upgrade to its database and website — enhancements designed to better protect personal information and make the claims and reporting processes more efficient than ever.

Whether you’re a claimant searching for lost funds or a holder submitting unclaimed assets, these updates bring welcome improvements that put security and usability front and center, and make BC Unclaimed a leader in keeping your information secure.

A stronger, safer database

Protecting sensitive data has always been a priority, but the new system introduces modern, enterprise-grade safeguards that significantly strengthen the privacy and security of all records. These safeguards include enhanced encryption, robust authentication protocols, and improved monitoring tools, as well as a modernized architecture to reduce vulnerability and increase reliability. 

Simplified claimant experience

The modernization isn’t just behind the scenes — users now enjoy a more efficient way to search and claim funds. Claimants will experience a cleaner, more responsive interface that’s easy to navigate, as well as the ability to make enquiries on up to ten properties at a time, rather than one at a time (a much-requested feature)!

Whether you’re looking up a long-lost credit union balance, insurance proceeds, unclaimed court funds, or other balance, the improved platform makes the process more accessible.

More efficient holder submissions

Organizations that submit unclaimed funds — such as businesses, financial institutions, and government bodies — will also see major benefits.

The new system offers simplified data upload tools for faster reporting, as well as clearer guidelines and point-of-submission error-checking to help holders catch issues. Robust encryption and authentication reduce compliance risks, and automated confirmations inform holders their submissions are accurate and complete. All of the changes lead to faster processing times due to less manual work, and fewer system delays.

Better for BC

The modernization of BC Unclaimed’s database is more than a technical upgrade — it’s a commitment to transparency, trust, and user empowerment.

• Claimants benefit from a safer, simpler path to recovering forgotten assets.

• Holders benefit from improved submission processes that reduce complexity and risk.

• The public benefits from a more reliable, secure system that preserves the integrity of the province’s unclaimed property framework.

These upgrades mean peace of mind. When you submit personal documents, banking information, or customer data, you’re doing so on a platform built to safeguard that information at every step. With these enhancements, BC Unclaimed is better equipped than ever to reconnect British Columbians with what belongs to them — and to do it in a way that’s secure, straightforward, and efficient. 

BC Unclaimed: It’s good for consumers, good for business, and good for BC.